Routeco has followed up its commitment to listen to our customers by making it easier to return products purchased in error by offering a full refund on goods returned within 14 days of receipt.
The main requirements are that goods must be in a resalable condition with seals intact and no markings on the packaging.
We are unable to accept returns for all items, these include goods that are purchased specially for a customer or where our supplier treats the product as non-returnable (these will be marked with the symbol ^ on our paperwork).
If you would like to return an item please complete the following information:
You can view our full return policy here